A direct line
to the product.

What to include

• The Tavron app and page you were using
• What you expected and what occurred
• Relevant issue keys or screenshots, with sensitive data removed
• Whether the problem can be repeated

Before sending sensitive data

Do not email passwords, API tokens, private keys or unnecessary personal data. Start with the smallest useful description; we can ask for more context if it is needed.

SLA Guard context

For timer or notification questions, the issue panel and in-app audit log can help establish what the app did. Include the issue key and approximate event time when appropriate.